Features

Everything you need to talk to customers, in one place.

Live chat on your website, WhatsApp, Instagram and Messenger in the same inbox, an AI assistant, tickets and a Help Center. Every feature is in every package, including the free one.

Live chat software

Free live chat for your website, set up in two minutes

Paste one line of code and a chat button appears on every page. Visitors write to you, your team answers from one inbox, and nobody waits unnoticed.

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AI chatbot

An AI chatbot that answers from your own help articles

Switch on the AI assistant and it answers your website visitors 24/7, using only what your Help Center says. When a question needs a person, it hands the chat to your team with a note saying why.

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Omnichannel inbox

WhatsApp, Instagram and Messenger in one shared inbox

Stop passing one phone around. Messages from WhatsApp, Instagram Direct and Facebook Messenger arrive in the same live chat inbox as your website chats, and any agent can answer.

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Help desk software

Help desk and ticketing that your whole team can share

Email, web forms and chats become tickets in one queue. Assign them, set priorities and deadlines, and let automations do the busywork, with a Help Center so customers can find answers themselves.

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Website heatmaps

Website heatmaps and rage-click detection, built into your chat

The same script that shows your chat button also maps how people use each page: what they click, where they stop to read, and how far down they get. No second tool, no extra code.

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Voice in live chat

Voice notes and video calls, right inside the chat

Some questions are easier to say than type. Visitors can record a voice note from the chat on your website, and your agents can move to a voice or video call with one click.

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