Start free. Every feature included.
Pick the package that fits your team size. No credit card to start, and extra agents whenever you need them.
🎉 Launch offer: the first 10 companies get Premium free for 6 months8 spots left →Free
For one person answering their own customers.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Basic
For a small team sharing the inbox.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Premium
For a support team working across shifts.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Business
For larger teams with departments, rules and many agents.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Compare packages
| Free | Basic | Premium | Business | |
|---|---|---|---|---|
| Price | Free | $20/mo | $40/mo | Contact us |
| Agents | 1 agent | 5 agents | 12 agents | Unlimited agents |
| Additional agents | $5/month each | $5/month each | $5/month each | Included |
| Live chat widget | ✓ | ✓ | ✓ | ✓ |
| Sneak peek, mood meter & suggested replies | ✓ | ✓ | ✓ | ✓ |
| Voice, video & screen sharing | ✓ | ✓ | ✓ | ✓ |
| Tickets, SLAs, triggers & automations | ✓ | ✓ | ✓ | ✓ |
| Help Center & customer portal | ✓ | ✓ | ✓ | ✓ |
| Website heatmaps & rage clicks | ✓ | ✓ | ✓ | ✓ |
| Chat history & reports | ✓ | ✓ | ✓ | ✓ |
| REST API & webhooks | ✓ | ✓ | ✓ | ✓ |
Questions
Is it really free?+
Yes. The Free package is free forever for one agent, with every feature, and sign-up never asks for a card. Basic and Premium add more agents when your team grows.
How do I add the chat to my website?+
Create a workspace, copy the one-line snippet from Chat widget → Install, and paste it before </body> on your site. It works on any site that lets you add a script tag, including WordPress, Shopify, Wix and plain HTML.
What is “sneak peek”?+
While a visitor is typing in the chat, your agents see the message forming before it is sent, so they can start on the answer early. Drafts are only ever shown to your own team.
What do heatmaps record, and can I turn them off?+
The chat script records where visitors click, where they stop scrolling to read, and how far down each page they get. It never records what people type or form contents, it respects the browser’s Do Not Track setting, and an admin can switch recording off at any time. Each visitor's own heatmap can be opened from a chat with them. Data is deleted after 90 days.
Can we answer WhatsApp, Instagram and Messenger here?+
Yes. Connect your Meta app under Channels and those messages arrive in the same inbox as your website chats, where any agent or the AI assistant can reply.
Is there an AI chatbot?+
Yes. The AI assistant answers visitors from your published Help Center articles and hands the chat to your team when it should. Use your own API key from Claude, ChatGPT (OpenAI), Google Gemini, DeepSeek, Grok, Mistral and more.
Can customers call us from the chat?+
Yes. Your agents and visitors can start a voice or video call, and share their screen, right inside the chat window. Nothing to install on either side.
Can several people answer chats?+
Yes. Add agents and admins, group them into departments, transfer chats between them and let new chats go to whoever is free. How many agents you can add depends on the package.
Is my data kept separate from other companies?+
Yes. Every workspace has its own agents, customers, chats, tickets and Help Center, and no other company can see them.