Click map
Every click on the page as a glowing spot, so you see what gets attention and what gets ignored.
Included in every package
See where visitors click, read and get stuck.
The same script that shows your chat button also maps how people use each page: what they click, where they stop to read, and how far down they get. No second tool, no extra code.
No second tool. No extra code. Free package forever.
yourstore.com/pricing · Heatmap
Four maps, one script
Everything a page is telling you, at a glance.
Rage clicks
Bursts of three or more quick clicks on one spot: the clearest sign that something looks clickable but doesn't work.
Attention
Where people stop scrolling to read. The warm bands show the parts of the page that hold their eyes.
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Scroll depth
How far down people get, and the exact point where most of them give up and leave.
Every map works separately for desktop, tablet and mobile, because a page that works with a mouse can fail under a thumb.
S
Support
We usually reply in a few minutes
Looks like something isn’t working there 😕 Tell us what you were trying to do and we’ll help right away.
The coupon button does nothing!
Agent note · Started after rage-clicking on “button: Apply coupon”
Only in Helpdesk
Help arrives the moment they get stuck.
Heatmaps tell you what to fix later. The rage-click trigger helps the visitor who is frustrated right now: when someone clicks the same spot again and again, the chat opens and offers help, and your agent sees exactly what wasn’t working.
- ✓Turn it on with one click under Chat widget → Triggers
- ✓Works even if heatmap recording is switched off
- ✓Shown once per visitor, so it never nags
How it works
From install to your first fix.
- 1
Add the chat script
The one line of code you paste for the chat widget also records heatmaps. Nothing else to install.
- 2
Visitors browse as usual
Clicks, pauses and scroll depth build up page by page, for desktop, tablet and mobile.
- 3
Fix the top problem
Open the most rage-clicked element, fix it, and watch the frustration disappear from the map.
Privacy first
Clicks and scrolling. Never what people type.
✓No keystrokes
Nothing anyone types is recorded, ever.
✓No form contents
Fields are named by type only, like “field: email”.
✓Pseudonymous visitor id
Visitors are known by a hashed id, never their chat login.
✓Respects Do Not Track
Browsers that ask not to be tracked aren't.
✓Deleted after 90 days
Old data is removed automatically.
✓Off with one switch
An admin can stop recording at any time.
Questions
Do I need a separate heatmap tool?+
No. Heatmaps come with the chat script and are included in every package.
What is a rage click?+
Three or more quick clicks on the same spot. It usually means something looks like a button but doesn't work.
Can I switch heatmaps off?+
Yes, an admin can switch recording off at any time.
Can I learn more about rage clicks?+
Yes: our guide explains what causes them, how to find them and how to fix them. Read: What are rage clicks? →
Heatmaps come with every package
Including the free one. Packages differ only by team size.
🎉 Launch offer: the first 10 companies get Premium free for 6 months8 spots left →Free
For one person answering their own customers.
Free
Up to 1 agent
+ $5/month per additional agent
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Basic
For a small team sharing the inbox.
$20/ month
Up to 5 agents
+ $5/month per additional agent
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Popular
Premium
For a support team working across shifts.
$40/ month
Up to 12 agents
+ $5/month per additional agent
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Business
For larger teams with departments, rules and many agents.
Contact us
Unlimited agents
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
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