Free package forever · no card

Smarter live chat for better customer experiences.

Engage website visitors, answer questions faster, and convert more leads with an all-in-one helpdesk designed to make customer support effortless.

Create your free workspace See what’s different

Set up in about two minutes. One line of code on your site.

IncludedWebsite heatmaps & rage-click detection · see where visitors click, read and get stuck→

The live chat inbox: a visitor's message appears as a dashed sneak-peek bubble while they type, and the chat is marked Upset by the mood meter.

Only in TNT Chat

Answer faster, and see trouble before it turns into a bad review.

Hi, my order arrived without the charger, can you

Sneak peek · not sent yet

Sneak peek

Read the question before it’s sent

Agents see what a visitor is typing as they type it, so the answer is ready the moment they hit send.

Maya OkaforUpset

Picked up from “seriously”, “frustrating”, CAPS, “!!!”.

Mood meter

Know who is about to give up

Every chat is marked Happy, Calm, Tense or Upset from the visitor’s words, and it shows you exactly which words moved it.

✦ Suggested/refundRefund policy/shipReplacement shipped

Suggested replies

The right saved answer, one click away

When a visitor asks something you have answered before, the matching saved reply appears above the message box.

Aiko T.0:42

Daniel R.2:10

Grace L.4:05

Wait-time heat

Nobody waits unnoticed

Waiting chats count up and turn from green to amber to red, and chats you owe a reply are flagged in the list.

One inbox for every channel

Website, WhatsApp, Instagram and Messenger. One team, one inbox.

Customers write wherever they like. Your agents answer every message from the same place, and an AI assistant can cover nights and weekends.

How the shared inbox works →

WhatsApp, Instagram & Messenger

Messages, photos and voice notes from Meta's apps arrive next to your website chats.

AI chatbot

Answers from your Help Center articles, day and night, and passes the chat to a person when needed.

Voice notes, written out

Visitors record a voice note in the chat. Agents read the text, and the AI answers it.

Help when they're stuck

Someone clicking the same button again and again? The chat opens and offers help.

FeaturedBuilt-in website heatmaps

See where visitors click, read and leave.

The same script that shows your chat button also maps how people use each page. No second tool, no extra code.

Clicks. What gets clicked, and what doesn’t.
Rage clicks. Repeated clicks on something that looks clickable but isn’t: fix it before it costs a sale.
Attention. The part of the page people stop to read.
Scroll. How far down people get, and where most of them leave.
Help when they're stuck. Someone rage-clicking? The chat opens and offers help, and your agent sees what wasn't working.

Explore heatmaps What are rage clicks?

Never keystrokes or form contents. Respects Do Not Track.

The heatmap view: a click map over a web page, with rage clicks ringed and a list of the most clicked buttons.

Everything you need

A complete help desk, not just a chat box.

Live chat widget →

One line of code. Your colours, your greeting, pre-chat form and automatic invitations.

WhatsApp, Instagram & Messenger →

Every channel in the same shared inbox, answered by the whole team.

AI chatbot →

Answers visitors 24/7 from your Help Center and hands over to a person when it should.

Voice notes & video calls →

Visitors record voice notes, written out for you. Start a call with screen sharing.

Tickets & Help Center →

Email, web form and chat in one queue with SLAs and automations, plus a knowledge base.

Heatmaps & rage clicks →

See where visitors click and leave, and offer help the moment something frustrates them.

Live in minutes

Three steps to your first chat.

1Create your workspacePick a package, name your company. Free, no card.
2Paste one line on your siteCopy the snippet from Chat widget → Install and add it before </body>.
3Start answeringVisitors see your chat button straight away. Invite your team when you’re ready.

<!-- before </body> -->
<script src="https://chat.techsntechnology.com/widget.js"
        data-key="wk_your_code" async></script>

Works with WordPress, Shopify, Wix, Webflow and any HTML site.

Pricing

Start free. Grow when your team does.

Packages differ only by team size. Every feature is in every package.

🎉 Launch offer: the first 10 companies get Premium free for 6 months6 spots left →

Free

For one person answering their own customers.

Free

Up to 1 agent

+ $5/month per additional agent

✓Live chat widget with voice & video calls
✓Tickets with SLAs, triggers and automations
✓Help Center and customer portal
✓Website heatmaps and rage-click detection
✓Chat history, reports and the REST API

Start on Free

Basic

For a small team sharing the inbox.

$20/ month

Up to 5 agents

+ $5/month per additional agent

✓Live chat widget with voice & video calls
✓Tickets with SLAs, triggers and automations
✓Help Center and customer portal
✓Website heatmaps and rage-click detection
✓Chat history, reports and the REST API

Start on Basic

Popular

Premium

For a support team working across shifts.

$40/ month

Up to 12 agents

+ $5/month per additional agent

✓Live chat widget with voice & video calls
✓Tickets with SLAs, triggers and automations
✓Help Center and customer portal
✓Website heatmaps and rage-click detection
✓Chat history, reports and the REST API

Start on Premium

Business

For larger teams with departments, rules and many agents.

Unlimited agents

✓Live chat widget with voice & video calls
✓Tickets with SLAs, triggers and automations
✓Help Center and customer portal
✓Website heatmaps and rage-click detection
✓Chat history, reports and the REST API

FAQ

Questions, answered.

Is it really free?+

Yes. The Free package is free forever for one agent, with every feature, and sign-up never asks for a card. Basic and Premium add more agents when your team grows.

How do I add the chat to my website?+

Create a workspace, copy the one-line snippet from Chat widget → Install, and paste it before </body> on your site. It works on any site that lets you add a script tag, including WordPress, Shopify, Wix and plain HTML.

Can we answer WhatsApp, Instagram and Messenger here?+

Yes. Connect your Meta app under Channels and those messages arrive in the same inbox as your website chats, where any agent or the AI assistant can reply.

Is there an AI chatbot?+

Yes. The AI assistant answers visitors from your published Help Center articles and hands the chat to your team when it should. Use your own API key from Claude, ChatGPT (OpenAI), Google Gemini, DeepSeek, Grok, Mistral and more.

Can several people answer chats?+

Yes. Add agents and admins, group them into departments, transfer chats between them and let new chats go to whoever is free. How many agents you can add depends on the package.

Is my data kept separate from other companies?+

Yes. Every workspace has its own agents, customers, chats, tickets and Help Center, and no other company can see them.

Is there a help desk with tickets?+

Yes. Emails, web forms and chats become tickets in one queue, with assignment, priorities, SLAs, triggers, automations and macros. A chat can be turned into a ticket with one click.

Do I pay extra for the AI assistant?+

Not to us. You connect your own API key from Claude, ChatGPT, Gemini or another provider (or hundreds of models through OpenRouter) and pay that provider directly for what you use, so you control the cost.

See all 24 questions →

Your next customer is typing.

See it before they hit send. Start free today.

Create your free workspace