Live chat for agencies running many websites
Add chat, heatmaps and an AI assistant to every client site without juggling separate accounts. Live chat for agencies lets each website have its own design, greeting and chatbot flow, and every chat shows which site it came from.
The challenge
One account per client
Separate tools for each client mean more logins, more bills and no overview.
Proving results
Clients want to see leads and what visitors do on the site.
Setup on every platform
Client sites run on WordPress, Shopify, Wix and custom code.
How Helpdesk helps agencies teams
Many websites, one workspace
Add each website with its own design, greeting and chatbot flow, and see where every chat came from.
Leads in GA4 and the Pixel
Chats started and leads captured can be sent to Google Analytics 4 and the Facebook Pixel.
Any platform
A WordPress plugin, a Shopify app embed, or one line of code for everything else.
Learn more →AI per client
The AI assistant answers from the help articles you publish, so it stays on-message.
Learn more →Zapier and webhooks
Send leads to your clients' CRMs with Zapier, webhooks or the REST API.
Get set up in an afternoon
- Step 1
Create a workspace and add each client website.
- Step 2
Give each site its own colours, greeting and chatbot flow.
- Step 3
Install with the WordPress plugin, the Shopify app embed or the snippet.
- Step 4
Connect GA4 or Zapier to report leads to each client.
Questions
Can each client site have its own look?
Yes. Each website gets its own design, greeting and chatbot flow, and the inbox shows which site each chat came from.
Can we track leads for clients?
Yes. Chats started and leads captured can be sent to Google Analytics 4 and the Facebook Pixel, or to other tools through Zapier and webhooks.
Does it work on Wix and Squarespace?
Yes. Any site that lets you add a script tag can run the chat.
Every feature, in every package
Packages differ only by team size.
🎉 Launch offer: the first 10 companies get Premium free for 6 months8 spots left →Free
For one person answering their own customers.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Basic
For a small team sharing the inbox.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Premium
For a support team working across shifts.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Business
For larger teams with departments, rules and many agents.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API