Live chat for real estate that captures every lead
Buyers and renters browse listings in the evening and expect a fast answer. Live chat for real estate turns those visits into conversations, books viewings in the chat and keeps WhatsApp enquiries in the same inbox as your website.
The challenge
Leads after hours
Most property browsing happens outside office hours, when nobody is there to reply.
Slow follow-up
An enquiry answered the next day has often already contacted another agent.
Enquiries on personal phones
WhatsApp messages sit on individual agents' phones, out of sight of the team.
How Helpdesk helps real estate teams
Book viewings in the chat
Set your available times and visitors book a slot from the chat or your booking link.
AI after hours
The AI assistant answers common questions about areas, fees and the process from your articles, and collects details for the team.
Learn more →WhatsApp for the whole team
One business number answered by every agent, with assignment and full history.
Learn more →Invitations on listing pages
Open the chat after someone has spent time on a listing, or when they're about to leave.
Learn more →Photos and voice notes
Buyers can send photos and voice notes, and agents can send documents back.
Leads in Google Analytics
Chats started and leads captured can be sent to GA4 and the Facebook Pixel to measure your ads.
Get set up in an afternoon
- Step 1
Add the chat to your website with the WordPress plugin or one line of code.
- Step 2
Connect your WhatsApp business number so the whole team can answer it.
- Step 3
Set your viewing hours for meeting booking.
- Step 4
Write a few help articles on buying, renting and fees, and switch on the AI for evenings.
Questions
Can buyers book a viewing from the chat?
Yes. Set your available times and visitors can book a slot from the chat or from your booking link. New bookings are emailed to you.
Can several agents share one WhatsApp number?
Yes. Connect the number through the WhatsApp Business Platform and every agent answers from their own login.
What happens to enquiries at night?
The AI assistant can answer common questions, and every offline message becomes a ticket the team sees first thing.
Every feature, in every package
Packages differ only by team size.
🎉 Launch offer: the first 10 companies get Premium free for 6 months8 spots left →Free
For one person answering their own customers.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Basic
For a small team sharing the inbox.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Premium
For a support team working across shifts.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API
Business
For larger teams with departments, rules and many agents.
- ✓Live chat widget with voice & video calls
- ✓Tickets with SLAs, triggers and automations
- ✓Help Center and customer portal
- ✓Website heatmaps and rage-click detection
- ✓Chat history, reports and the REST API